Terms and Conditions

By using this site, you signify your acceptance of these conditions in return for which we will provide you with access.

From time to time we may modify the conditions so please continue to review the conditions of use whenever accessing or using this site. If at any time you do not wish to accept these conditions then you may not use this site.

No reliance

Whilst we take steps to ensure the accuracy of the information accessed via this site, we cannot guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material appearing on it. We have no responsibility for content provided by third parties and are merely providing access to such content to you. We have no obligation to verify the content of such information nor to edit any such information provided by third parties. We do not endorse, support, represent or guarantee the truthfulness, accuracy, or reliability of any third party details and you acknowledge that any reliance on such information will be at your own risk.

Copyright notice

This site and all materials, information, text, code, content, software, videos, music, sound, graphics, photographs, illustrations, artwork, names, logos, marks, formats, files, devices and links contained in it or linked to it (together “Content”) are protected by copyright, trade marks and other rights of intellectual property owned by us or licensed to us. Anyone accessing this site is entitled to view any part of it. However, the Content must not be used nor reproduced (in whole or part) for any other purpose including (without limitation) on or in connection with another website or publication or for direct commercial gain.

More on copyright licencing.

No warranty

This site and its content are provided “as is” excluding warranties of any kind, either express or implied, to the fullest extent permissible under applicable law. We accept no liability for functions contained on the site and make no warranty that the site will operate uninterrupted or error-free or that any defect will be corrected. We do not warrant that the site is compatible with your computer equipment or that the site or its server is free of errors, viruses, worms or “Trojan horses” and we shall not be liable for any damage you may suffer as a result of such destructive features.

Limitation of liability

You acknowledge that your use of this site and its content is at your own risk.

Except for liability which we cannot by law restrict or exclude, we shall have no liability to you or any third party for any direct, indirect or consequential damages, loss of profits, or any other damages of any kind whether based on warranty, contract, tort (including negligence) or otherwise. Applicable law may not allow the limitation or exclusion of liability of certain damages, so this limitation or exclusion may not apply to you in its entirety.

Local laws and regulations

This site is not directed at persons in a jurisdiction where for any reason the site’s publication or availability is prohibited and any person for whom such a prohibition applies must not access the site. Those who access the site do so on their own initiative and are responsible for compliance with applicable local laws or regulations.

Validity of provisions and remedies

If any provision of these conditions is or becomes invalid or contravenes applicable regulations then the remaining provisions will not be affected.


No waiver by us of any breach of these conditions shall constitute a waiver of any other breach. No failure by us to exercise any remedy shall constitute a waiver of the right subsequently to exercise that or any other remedy.


We offer a full refund to anyone who feels that the content was not to their expectations and no longer wish to continue with the course.

However we reserve the right to not proceed with a full refund if the user has had a course completion above 31%, on the basis that the user has already watched more than what can be considered an evaluation of the course’s content. The exact percentage of course completion is monitored individually for each student and can be found in the student’s course dashboard.


The refund will be processed through the same gateway that was originally selected for the purchase and it may take a few days until the funds are returned, which is beyond our control.

When a refund is provided, the user who has requested the refund ceases to have access to the online course platform.

For more information please visit our Refunds Policy.

Course access duration

Access to the course is limited to 24 months after the enrolment date. This duration is deemed sufficient for candidates on the Pathway and can potentially cover an additional period of re-taking the exam but it can be extended if required with an additional extension fee.

For security reasons, the management of potentially inactive accounts and in order to comply with the General Data Protection Regulation 2018, inactive accounts for a period of 3 months after the 24 months from enrolment will be reviewed and potentially deleted. This will include all of the user’s personal information collected during the registration process and their course progress.

After the completion of the 24 months period, access to the P2C online course will not be possible unless an extension has been requested that suits the needs of the student. Additional fees will apply to this extension, based on the requested duration.

Please see the table below for more information on the applicable fees for the extension periods:

Extension duration Cost
6 months £47
1 year £77
2 years £127

Renewals and prohibited account sharing

Sharing account information or attempting to renew access through unauthorised means is strictly prohibited. Any such activity undermines the integrity of our services and violates our terms and conditions.

We reserve the right to take necessary actions, including suspending accounts and issuing refunds, if we detect any unauthorised use of expired accounts for renewal purposes.

We encourage all users to adhere to the principles of fairness and honesty in accessing our courses and to respect the terms and conditions set forth to ensure a positive and equitable learning experience for all.

Links to the site

Websites or pages to which this site is linked (other than other websites operated by us) are for information only and have not been reviewed by us. We have no responsibility for the content of such websites or pages and accept no liability for any losses whatsoever that may be incurred as a result of any linking to the same.

Governing law and jurisdiction

These conditions are governed by the laws of England and the English courts shall have the non-exclusive jurisdiction to resolve any disputes arising out of or under it.