Refunds Policy

We want you to be completely satisfied with your purchase of our online course. If for any reason you are not satisfied with the course, we offer a refund within a specified period, subject to the terms and conditions below.

Refund Eligibility

To be eligible for a refund, you must meet all of the following criteria:

  • You must have purchased the course directly from our website (examchum.uk).
  • You must submit a refund request within 30 calendar days from the date of purchase.
  • You must have completed less than 31% of the course material.
  • You must not have violated our Terms and Conditions.

Refund Process

To request a refund, please contact us with your name, order number, and reason for the refund request. We will review your request and respond within 2 working days.

If your refund request is approved, we will process the refund within 2 working days. The refund will be issued to the original payment method used for the purchase.

We may need to contact your current employer to make them aware of the refund request, as sometimes companies tend to cover the expense of registering their employees in the course.

Refund Amount

The refund amount will be the full purchase price of the course, minus any discounts or promotional offers that were applied to the purchase.

Access to the course

When a refund is provided, the user who has requested the refund ceases to have access to the online course platform.

Non-Refundable Items

The following items are non-refundable:

  • Any additional services or products purchased in addition to the course.
  • Any course materials that have been downloaded or accessed.

Changes to the Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.